Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Cathy Fegly

August 31, 2023

5  out of  5 rating by Cathy Fegly
"Aurie was very helpful in adding my new car to my insurance. She made the process quick and easy. Thank you Aurie! Cathy"

Stephanie Bernard

August 24, 2023

5  out of  5 rating by Stephanie Bernard
"The answer and help immediately, every single time. Best insurance company I have had."

Clint Hooper

June 9, 2023

5  out of  5 rating by Clint Hooper
"Miss Stephanie Lively! Thank You for your assistance with my new policies! This was bye far the easiest transition that I have made! Communication was top notch! You Guys holler @ Stephanie for all your insurance needa!"

Elena Furnari

March 24, 2023

5  out of  5 rating by Elena Furnari
"I have spoken to State Farm agents 3 times over the last 2 weeks for various needs. Ari, Stephanie and Sharon were all very helpful. If they said they would call me back, they did! If they said they would send me some forms, they did! I have been with State Farm for many years and I appreciate the excellent customer service."

Haley Freeman

March 16, 2023

5  out of  5 rating by Haley Freeman
"Stephanie lively did an awesome job at helping us with our home owners insurance. I highly recommend."

Tracy Ussery

March 10, 2023

5  out of  5 rating by Tracy Ussery
"Always there to help."

Kerri LeBlanc

February 22, 2023

5  out of  5 rating by Kerri LeBlanc
"Lois Bishop was so kind, caring and is amazing at customer service !!! She helped my family so much with our Auto and Home Insurance policy bundled. I recommend everyone make an appointment with her to help your family too😊"

Jackie Richburg

February 17, 2023

5  out of  5 rating by Jackie Richburg
"I have been with this office for years. Lois Bishop is Amazing! She listens and is always friendly and polite. I feel she really cares. She is a great professional and a wonderful person. There is also a young lady at the front desk/ window. I always forget her name, but I enjoy talking to her. I have been pleased with the services."

Jessica Huneycutt

October 3, 2022

5  out of  5 rating by Jessica Huneycutt
"Lois Bishop is the most amazing agent I have ever had the pleasure of working with! She is always so helpful, knowledgeable, and downright personable. She has helped me with car insurance and homeowners insurance and always takes the time to explain coverages and technicalities without ever being condescending like some other agents I’ve worked with in the past. I can not say enough good things about her!"

Donna varner

September 24, 2022

5  out of  5 rating by Donna varner
"Great customer service, friendly staff"

Tony Jons

September 2, 2022

1  out of  5 rating by Tony Jons
"Not good if life happens to you they will not even try to help you get a policy no matter the income or ability to pay in advance"

Kenneth Gathers

August 20, 2022

5  out of  5 rating by Kenneth Gathers
"Mrs. Bishop was great she helped me out a lot with my insurance situation. A+++"

ray jones

May 29, 2022

5  out of  5 rating by ray jones
"State Farm is strictly about family when you do business with them. There business is family. And they will back you."

Marion Monk

May 6, 2022

5  out of  5 rating by Marion Monk
"met all my insurance needs st a fair rste"

Carol Hermanowski

November 13, 2021

5  out of  5 rating by Carol Hermanowski
"The new receptionist that you have it State farm is very"

Mike Kehoe

August 29, 2021

5  out of  5 rating by Mike Kehoe
"Great company, knowledgeable staff, easy going"

David Bruns

August 18, 2021

5  out of  5 rating by David Bruns
"Constant professionals. Customer service outstanding"

Kim West

August 17, 2021

5  out of  5 rating by Kim West
"I want to thank Lexi for all her help she answered all my questions if she didn't know the answers she found the answer she's a great asset to that company thanks for helping me get my daughter on the insurance"

Q Remember

August 4, 2021

3  out of  5 rating by Q Remember
"always so upbeat, professional, and helpful. Loyal customer."

Stephen Pace

July 9, 2021

5  out of  5 rating by Stephen Pace
"Lyndsey Follis is an outstanding assett. My house was recently reclassified into a flood zone in january. I found out about it in june, when i got a letter from my mortgage company. On top of that, i am also currently overseas. I called Charles Chitwood state farm and Lyndsey Follis was of great assistance from the first interacrion, until i had the flood insurance secured. At first there was a snafu, as my house was not classified as being in the correct city, and FEMA couldnt issue me insurance. Lyndsey was on top of it and followed up with the necessary agencies until the error had been corrected. I was having a bit of anxiety, but she kept in touch with me and let me know the situation. It took about two weeks to get everything resolved. She even made sure the documents were sent to my mortgage company. If i own more properties that require flood insurance, i will definitely return thanks to my interaction and experience working with Lyndsey. HIGHLY RECOMMEND - THANK YOU LYNDSEY."

Mandi Polston

June 15, 2021

5  out of  5 rating by Mandi Polston
"My husband and I have been dealing with Charles Chitwood State Farm for a long time. Laura Kersting has been helping with adding a boat to our policy. She has been amazing with everything. Any questions I had, she was able to answer. She was also very quick with her responses. She has really been a pleasure to deal with. We highly recommend Charles Chitwood State Farm."

Helen Suggs

April 19, 2021

5  out of  5 rating by Helen Suggs
"Mr. Charles Chitwood and his God-Sent Staff at State Farm Insurance in Summerville, SC, helped me so much through a severe crisis recently. In particular, Mr. Benak R. Smith went way above and beyond the call of duty to get involved and helped me through one of the worst times in my life! Ben and the other great Staff there at Charles Chitwood's Agency truly saved my life by their hard work and immediate intervention on my behalf one dark day. State Farm's slogan is so right-on! Charles Chitwood and his Staff at State Farm are THE best neighbor I've ever had; and they were a great blessing from God! I cannot thank them enough for their outstanding service!"

sam Boccella

April 2, 2021

4  out of  5 rating by sam Boccella
"Laura was amazing! Thank you for all of the help and savings , she rocks."

Roy Loreto

February 26, 2021

5  out of  5 rating by Roy Loreto
"Being young and in the military, it’s quite difficult to bring myself to finally be an adult and get car insurance. I’ve been calling every major insurance company for quotes and the call has been substandard. To be completely honest, I didn’t want to go with State Farm because I would rather have USAA since they are military operated. But I decided to test the waters and give State Farm a call. I spoke with Laura Kersting to get a quote and I was very pleased with the customer service. As a typical consumer, I really value good people who are easy to talk to. Laura was a very professional and sweet person. It’s really people like her that make people feel comfortable about taking big steps in life (like getting your very first car insurance policy). She gave me good answers and did her best to find more information to better help me. Like I said, I didn’t really take State Farm seriously. I only called State Farm because I was advised by my family to look at every option to find the best value. I had a good experience and State Farm offers good discounts. However, if it wasn’t for Laura, I probably would have just gone with Geico. But now I look forward to opening a policy with state farm in a couple of days."

Tremendous Brunette

February 23, 2021

5  out of  5 rating by Tremendous Brunette
"This State Farm has an excellent team! Lois is exceptional! She has always been kind, friendly, & helpful. She has Stayed late to help me more than once, and always answers my questions with a smile! I have also always been greeted with a friendly voice when Carrie or Brittany answers the phone. And to top it off they beat progressive by $700!"